Featuring Ellie Smith (Marketing Strategy Consultant) 

What changes when you’ve sat on both sides of the table?

In this episode, Ellie reflects on her move from in-house to agency life, and why client-side experience fundamentally changes how you show up as an agency partner. From navigating internal politics and compliance to anticipating stakeholder pressures before they’re said out loud, she unpacks what agencies often miss, and what great ones get right.

An honest conversation about trust, senior credibility, making clients look good, and why understanding your client’s world is the real competitive advantage.

Essential listening for agency teams who want to be more than just a supplier.